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Frequently asked questions

Here are answers to some commonly asked questions. Or check out our 8 Top W4BC Fundraising Tips.

Registration 

How do I register?

Click 'REGISTER FOR A WALK' on the top left-hand corner of the Walk4BrainCancer website. 

From there select the walk you’d like to attend, then on that page click ‘REGISTER FOR EVENT’.

You’ll be asked to choose if you’d like to register and fundraise or register and create/ join a team. Once you’ve selected an option you can then select the number and type of tickets you’d like to purchase and progress to payment.

What does my ticket include?

Your ticket includes entry to the event. Depending on the walk you attend, your ticket might also give you access to a ‘finish’ area where there may be live entertainment and formalities.

Your ticket does not include refreshments pre and post event.

 

Teams 

 

How do I create a team?

To create a team, you first need to have registered for a walk and have set up an individual fundraising page.

There are two options you’ve got when joining a team: 

      Option 1.  If you haven’t already registered, start by finding your walk and clicking 'REGISTER AND CREATE A TEAM'. Then create your fundraising page and a separate team page. Only one person has the ability to edit a team page and add members, so decide who that person will be before you set up the team page. 

      Option 2.  If you've already registered but not set up an individual fundraising page (or someone else registered for you), check your registration email. It contains instructions for setting up your fundraising page and creating a team.

By creating a team page, you’ve also created an individual fundraising page. Please direct your friends and family, who only wish to donate and not attend, to your individual fundraising page. If you direct people to donate to your team page, the funds will be part of a generic pool of that page and not against your name. This can make things confusing when it comes to thanking people for individual donations.

How do I join a team?                         

To join a team, you first need to be registered for a walk.

There are two options when joining a team:

Option 1. Join with your individual fundraising page: Allows you to show how much you have contributed to the team page as an individual when you direct people to donate to your individual fundraising page. 

      o If you haven't already registered, start by finding your walk and clicking 'REGISTER AND JOIN A TEAM'. Then create your fundraising page, select the team you want to join, and your name will appear on that team’s page. This allows you to show how much your individual efforts have contributed to the team.

      o If you've already registered but not set up an individual fundraising page (or someone else registered for you), check your registration email as it contains instructions for setting up your fundraising page and joining a team.

      o If you’ve registered and already have an individual fundraising page, sign-in at the top of walk4braincancer.com.au and go to My Account at the top right of the page. Click on your fundraising page and click 'JOIN TEAM', search for the team name or organiser's name and select the team you wish to join.

Join a team | W4BC 

Option 2. Join as a ‘NAME ONLY’ team member, If you’d prefer not to create an individual fundraising page, you can join as a ‘NAME ONLY’ team member. Your name will appear on the team page, but your fundraising contribution won’t be visible. Ask the team organiser to add you as a ‘NAME ONLY’ member (refer them to 'How do I add people to my team?' below).

How do I add people to my team?                         

    • Sign-in at the top of this page and go to My Account at the top of the page.

    My Account | W4BC 

    Select your team fundraising page and scroll down and click on 'ADD TEAM MEMBERS'.

    • You'll then be prompted to 'INVITE BY EMAIL' or 'ADD NAMES ONLY' to your team:
      • INVITE BY EMAIL:  This allows your friends and family to register to walk and create a fundraising page under your team.
      • ADD NAMES ONLY: you can enter names only for those who walking only or not setting up a fundraising page e.g. children under five years.  

    Add Team Member | W4BC  Invite | W4BC

Does everyone on my team need to have a fundraising page?

We encourage everyone who is fundraising to create their own fundraising page, which they should then link to the team. This shows how much each team member has raised alongside the collective total on the team page. It’s a great way to bring out the competitive spirit of your teammates and encourage fundraising.

Does everyone on my team need to register for the event?

If they are attending the walk, they need to register. In order to create their own fundraising page, they’ll need to register for the walk.

Fundraising

I've set up my fundraising page, but get a 404 page error. What happened?

This is likely happening because you have 'hidden your page' which means it's still a draft and not published on the site (only you can access this to edit).

  • To publish your page, sign-in at the top of walk4braincancer.com.au and go to My Account at the top of the page.
  • My Account | W4BC 

  • Under 'My Fundraising' you will see your fundraising page, and a button to 'edit' on the right hand side which will take you to your fundraising page.

 

  • Click on 'Edit page'

 

  • Uncheck hide my page and click done. NB: ensure you're happy with your page as completing these steps will publish your page. 

 

How do I create an individual fundraising page? 

In order to set up a fundraising page you will need to be registered to an event.

There are three ways of setting up your fundraising page:

      Option 1. Set up fundraising page when you register: Allows you to show how much you have contributed to the team page as an individual when you direct people to donate to your individual fundraising page.

      Option 2. If you're already registered but not set up an individual fundraising page (or someone else registered for you): Check your email as this will contain instructions for setting up your fundraising page and joining a team.

      Option 3. If you’ve registered and not received the above email: Check your ‘junk mail’ (or spam).

  • Alternatively sign-in at the top of walk4braincancer.com.au and go to My Account at the top of the page.
  • Once signed in go to www.walk4braincancer.com.au/my-fundraising/validate and enter the ticket ID of the person who would like to fundraise, taken from the event registration email (highlighted below).

 

OR

  • Go to your registration ticket under ‘My Event Registration’ and click ‘view’, search on the 'Team Name' or organiser's name and select the team.

Then scroll to the bottom of the page and under ‘Fundraising’ click the personalised link that says www.walk4braincancer.com.au/my-fundraising/validate

How do I edit my fundraising page or team?                         

  • Sign-in at the top of walk4braincancer.com.au and go to My Account at the top of the page.

My Account | W4BC 

  • Under 'My Fundraising' you will see your fundraising page and or your team page which you can then click edit.

 

Is my registration fee included in my fundraising total?

No. The registration fee goes towards the cost of putting on the event. Anything you then raise goes directly towards helping find a cure for brain cancer.

How can I get friends and family to donate to my page?

WYou can send them your page’s unique URL. From there they’ll be able to click ‘DONATE’ and leave a message of support. This URL is unique to you and is there for you to share your page to your contacts via email or social media.

I have an existing fundraising page from a previous Walk4BrainCancer event. Do I need to create a new one?

We encourage you to create a new fundraising page each year you take part in Walk4BrainCancer. We link every page to the current year’s walk page so we can see how much everyone raises collectively for that walk.

How can I donate anonymously?

When going through the checkout, you can select to leave your donation anonymously.

Event Day

How early do I need to arrive before the walk starts?

We encourage everyone to arrive around 45 minutes before the advertised start time. You’ll need to check in, get acquainted with your new friends, and leave time to buy Walk4BrainCancer merchandise, if you haven’t already. There are also likely to be speeches before the event, which you won’t want to miss.

What do I need to bring with me on the day?

Comfortable shoes, sunscreen, a hat and a reusable water bottle to fill up at the event. If you forget a water bottle, you can buy a Cure Brain Cancer Foundation bottle at the walk.

Is there parking available at my walk?

It depends on the walk location. We’ll send you the event details closer to the time which will have the event-specific information. We encourage you to make use of public transport where possible.

Will there be merchandise available on the day?

Yes! The merchandise listed in the Walk4BrainCancer online store will also be available at the events, subject to availability. Order in advance to avoid disappointment on the day.

What food and beverage options will be available on the day?

All flagship walks organised by Cure Brain Cancer Foundation will have a BBQ, as well as tea and coffee available on the day. We cater to gluten free and vegetarians too. Please refer to the event page of your local walk to confirm this.

Is my walk accessible for wheelchairs/prams?

All of the events run by Cure Brain Cancer Foundation are completely accessible, except Walk4BrainCancer Manly. This is due to the many stairs on the walk from Shelly Beach to Curl Curl. If you’re attending a community walk, please contact your walk organiser directly to confirm accessibility. You can find their contact information of the event page.

Can I bring my dog to a walk?

If they’re kept on a leash at all times, you absolutely can.

Will there be ATM facilities at the walk?

No. Most of our walks are in public parks with no ATM facilities close by. We recommend bringing cash with you if you’re looking to purchase anything on the day. We do accept eftpos at the merchandise and registration stand.

Will my event go ahead if it is raining?

Yes, Walk4BrainCancer takes place come rain, hail or shine! The event will continue where possible, even in heavy rain and refunds won’t be issued unless the weather is deemed unsafe. We recommend you come prepared for the likely conditions on the day. Where bad weather is a safety issue, we may delay the start, suspend, or cancel the walk and you’ll be informed by email and social media in advance of the walk.

Merchandise

How long does it take for my merchandise order to arrive in the post?

If you select Standard Post, your merchandise should arrive within 5-7 business days. Alternately, select Express Post as your postage option and you should receive your items in 3-4 business days.

How long before my walk do I need to order merchandise, in order for it to arrive on time?

We encourage you to order as soon as possible to ensure you get your items in time. We suggest leaving at least ten days to ensure the items get to you in time. Alternately, select Express Post as your postage option and you should receive your items in 3-4 business days.

How long does it take for a custom t-shirt to be produced and delivered?

It takes around two weeks for a custom t-shirt to be produced and posted. As they’re extra special, they take a bit longer to be printed. To be sure you receive this in time for your event, please order three weeks in advance.

Why is there a minimum order on custom t-shirts?

Our production team needs to spend time setting up your team’s design and making sure that your shirts look amazing. The minimum to make this cost effective for us, and you, is five shirts.

What are the photo requirements for custom t-shirts?

In order to get a great result for your custom t-shirt, we need you to supply a high-resolution image so the photo on your t-shirt doesn't look blurry or pixelated.

We suggest using a photo that is in JPEG format and minimum 300dpi, or at least 1299 pixels high x 1299 pixels wide.

Alternatively, you can email info@curebraincancer.org.au with your order number and we'll ensure the right photo is printed on your shirt.

You can check whether your photo meets these requirements by following these steps:

• Right click on the saved image on your computer
• Go to properties
• Click on the 'details' tab  
• All the information you're looking for is in the 'image' section of this screen 

 

Host a Walk

How can I register my interest to host a walk?

Please email community@walk4braincancer.org.au with your contact details and a little information about where your walk will take place. A member of our Community Fundraising Team will be in touch very soon.

What support is available for walk hosts?

We have a Community Walk Host Toolkit, which will get you off to the right start and ensure you have everything you need to host your walk. We also have a dedicated community staff member who is on hand to provide support, guidance and answer any questions you may have throughout your experience.

Volunteering

How can I register my interest in volunteering at a walk?

Please email volunteer@curebraincancer.org.au with your contact details and the walk you’d like to volunteer for, and a member of our team will get in touch.

What is involved in volunteering?

Our wonderful volunteers help in all aspects of the day, from checking-in participants, course marshalling, selling merchandise, BBQing and sometimes even face painting! Opportunities can vary from walk to walk and we always try to place volunteers in roles most comfortable for them, so please get in touch if you’d like to find out more about the walk in your area.

 
Have a question that isn't here? Please contact us and we will try to assist you with your query.